Once the Cleaner has been run, reboot (even if not prompted to).Download, extract and run the DisplayLink cleaner tool, found here –> ….Don’t worry if these entries are not present or if the process does not work, just move onto the next step Uninstall any and all software with ‘DisplayLink’ in the title that is present from within the Control Panel -> Programs and Features.Please keep it disconnected until the last step. Disconnect the adapter from your system.Just to clarify, can you let us know the specific model number from the bottom of the adapter you are using?īased off of your description, we will want to reinstall the DisplayLink driver and run the DisplayLink cleaner tool to make sure that the software is in a good state. Thanks for the description of the issue you are seeing.
Hello Anna, thanks for posting! I am sorry to hear our adapter stopped working and I will be happy to help.
